Business Process Mapping

How can you get an entire division or an entire staff of an organisation to understand a new business process? Will they be able to perform said new process or procedure in the same way, each time, every time?

Business Process Mapping (BPM) is often able to communicate details of an organisation’s internal processes far more clearly and far more quickly than any 10-page document or manual can. That doesn’t mean the manual is useless, it just means that it is often best utilised in conjunction with something more digestible.

Business Process Maps are designed to provide a clear framework of a process, visualising it graphically so everyone who sees it has the same vision of it, and can perform it the same way. It provides clear and easy guidance to refer to and check against when required. This isn’t only useful for people at all levels within an organisation, but can be very useful for all stakeholders, especially when involved in any form of compliance.

Not only does BPM help visualise and define a process, but the process of creating a Business Process Map, can often help streamline, improve and align a process, accounting for any associated compliance, strategic goals, etc.